FAQs

In one place we have collected all the questions that our customers most often ask. If you do not find the answer to the question that bothers you, please contact us. Our qualified specialists will provide you with all the information you need.
Does the company make PVC windows?
We have been manufacturing PVC windows for over 30 years. From the very beginning of KOMSTA's existence, this branch of the company has been our pillar.
Is the company engaged in the production of aluminum windows and doors?
Since 2003, our company is engaged in the production of aluminum windows and doors of the highest quality.
Is the company engaged in the manufacture of exterior doors?
We are one of the leading manufacturers of steel entrance doors. We also produce doors made of aluminum and PVC profiles. In our offer you will find reinforced, warm, anti-burglary and acoustic doors. We produce single- and double-leaf door systems. At the request of the customer, we equip them with side and top lights.
Does the company also provide installation services for windows, doors and blinds?
We make every effort to ensure that our offer is complete. We want you to be able to get a complete package of products and services in one place. We employ only qualified specialists in the installation of windows, doors and sun visors. Many years of experience of our installers allows us to quickly and professionally install the opening joinery. The service is always performed in accordance with the technical guidelines and customer requirements.
Does the company provide warranties for its windows and doors?
As professionals in our industry, we know how important it is to feel safe. We have been producing window and door systems that you can trust for years. Therefore, we are not afraid to give a guarantee on them for 2 years with the possibility of extension up to 10 years.
What is the difference between double-glazed windows
And the three-pane windows?
Double-glazed and three-pane windows differ in the amount of glazing in the structure. Double-glazed windows, also called single-chamber, have only two panes. The panes are separated by one chamber. Three-glass (two-chamber) windows consist of three panes, separated from each other by two chambers. Three-glazed windows provide better thermal insulation. There is a gas between the panes, which creates an insulating layer and limits heat loss. Thanks to this, three-pane (two-chamber) windows are more energy-efficient than double-glazed (single-chamber) windows. The parameter determining the thermal permeability of the glass itself is the coefficient Ug. For standard double-stranded packages, it oscillates around the value 1.0-1.1 W/ (m2K). For three-glass packages, this value is approximately 0.7-0.5 W/ (m2K).
What is the Uw factor?
The coefficient Uw is a value that measures the thermal insulation capacity. The lower the coefficient, the better the thermal insulation of the window. Therefore, it is worth choosing windows with the lowest possible Uw. Thanks to this, you will reduce heat starts and reduce the cost of heating the premises.
What are the standard dimensions of windows made of PVC?
Is it possible to make windows in a custom dimension?
The PVC material and the technology we use gives us great opportunities. However, we must bear in mind the stability of the window. The maximum possible dimensions are determined by the manufacturers of window profiles. We always compare the dimension of the ordered window with the acceptable dimensions in a given system. If the dimensions do not allow the production of a PVC window, we recommend, if necessary, to make it from reinforced profiles or from aluminum profiles. Such windows have better static properties.
Does the company provide maintenance services?
We make sure that our services are comprehensive. Therefore, on the territory of the country, our company also provides maintenance services for windows and doors.
Does the company take measurements of windows and doors?
We make sure that our products are selected perfectly to your needs. That is why we provide a measurement and consulting service at the highest level. Contact our showroom directly and arrange a measurement.
How to prepare the mounting holes?
Proper hole preparation is essential for correct and durable installation. Properly prepared openings must provide an even and flat surface for installing windows or doors. You should also check that the holes are horizontal. It is important that they are in line with each other (as long as the project provides). In this way, you will avoid later problems associated with inequalities. When ordering windows with installation service from us, our specialists verify and check the window openings before ordering. They also select the size of the windows and additions to the measured openings. The key parameter for the correct measurement and installation of windows is the designation of a point that determines the level of the finished floor. It is of particular importance for terrace windows and when choosing subthreshold foundations.
What other products besides doors and windows can be ordered from Komsta?
For your convenience, we have taken care of a comprehensive offer of window and door systems. When you visit us you can order: windows, exterior doors, blinds, facade blinds, garage doors, window sills and mosquito nets.
Can I also find mosquito nets in Komsta's offer?
Mosquito net is a very useful element of window equipment. It confirms its high utility especially in the summer season. In our offer you will find fixed and opening mosquito nets, as well as pleated for terrace windows.
From what profiles does the company produce PVC windows?
Our production of PVC windows is based on four profiles: Veka, Aluplast, Gealan, Decco.
What profiles are aluminum windows and doors for the house made of?
The production of window and door systems made of aluminum is based on two profiles: Aluprof and Aliplast.
Do Komsta steel doors meet the latest thermal requirements?
The thermal of our steel doors is closely related to the structure of the door frame and the thickness of the door leaf. Our entrance doors are available in three different thicknesses: 56mm, 72mm, 90mm. Each of these models meets the latest thermal requirements.
Can the ordered windows and doors be delivered to the customer or to the construction site?
Our company has its own transport and logistics department and a fleet tailored to customer needs. The cars are equipped with forklifts, among others. Thanks to this, we can deliver our products to our partner's warehouse or directly to the construction site. Our specialists will make sure that the manufactured doors and windows reach the place indicated by you.
What are the deadlines for fulfilling orders?
The order execution time depends on the ordered product, its specifications and the production capacity at a given time. When setting the deadline, however, we focus primarily on the needs of the customer. With standard PVC window constructions, the average waiting time is about 2-4 weeks. The lead time of aluminum structures is about 4-6 weeks. The most popular steel doors can be obtained even from hand. On the other hand, for those for individual customer order we have to wait about 4-6 weeks.
At what stage of construction to order windows?
It is recommended that the specifications of the windows be consulted in advance at the design stage. Thanks to this, it is known what size window openings to take into account. If the building is under construction, the windows can be ordered immediately after the masonry of the window openings. Keeping in mind the lead time of the order, they can be placed even before the roof is erected. Thus, you will be sure that they will arrive at the construction site within the allotted time.
Are PVC and PVC windows the same thing?
Yes, there is no difference between PVC and PVC window. These are two different names for the same material — polyvinyl chloride. It is the main component of profiles for the manufacture of windows. This material is resistant to corrosion and moisture, therefore it is ideal for the manufacture of windows. The abbreviation PVC itself, despite its popularity, is an erroneous abbreviation.
What is the difference between PVC windows and aluminum windows?
The main difference between PVC windows and aluminum windows is the material from which they are made. PVC windows are made of plastic, exactly from polyvinyl chloride. Aluminum windows are of course made of aluminum. The material used determines all subsequent differences. PVC windows are characterized by better thermal insulation. This means that your rooms will retain more heat than aluminum windows. In appearance, it is also not difficult to notice differences. The design of aluminum windows is definitely more minimalist and elegant. Windows made of PVC are more traditional. An important value when choosing windows is their strength. Aluminum windows are more resistant to damage. The prices of the two solutions are also different. Most often, PVC windows are slightly cheaper than aluminum windows. When choosing windows, pay attention to individual preferences and needs.
What is Rw Factor?
The coefficient Rw is a value that measures the acoustic properties of the window. This is the ability of the window to reduce noise from the outside. The greater the Rw factor, the better the sound insulation. In a word, the higher the Rw factor, the less outside sounds will reach your interiors. The special acoustic properties of the window will be very important in places where the noise level is high: a busy street, airport, tracks.
Is it possible to replace only the glass or the window sash?
With windows already inserted some time ago, it is possible to replace the glass.
Are there also window sills in the company's offer?
In our offer we have external and internal window sills. When choosing an external window sill, you can opt for a version made of steel, aluminum or granite. Products intended for the interior are made of pvc, MDF or stone.
What kind of sun shades does Komsta offer?
The most popular option is outdoor blinds. In our offer we have roller blinds applied to the window frame, surface and flush-mounted blinds. Surface roller blinds are mainly used in old construction. Flush-mounted roller blinds are dedicated to newly built buildings. We can also offer our customers modern facade blinds and external textile blinds type Screen.
2 Nasienna Street, 44-120 Pyskowice
Opening hours of the salon:
Mon-Fri: 8:00am- 5:00pm
Saturday: 8:00 AM- 12:00 PM
Søndag: inoperable
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